Regardless of the chosen e-commerce platform, we find that many companies do not develop their e-commerce presence in an efficient or successful way. Some do not have product management linked to their business systems. Others only let price and inventory be handled by the company's business platform, while all other product information, such as pictures, movies, or user manuals are handled on the web.
We at Commerz consider it crucial for everything to be connected. All information must be in one place! Whether you want to know more about the product, place an order, or handle a return, you should be able to manage all of this centrally.
A platform should not only deliver a solution for handling products and placing orders. If it cannot perform sales activities while simultaneously providing solutions for marketing campaigns and activities, it will never be successful. This requires that you have a platform that not only makes it easy to manage the products, but also gives you the ability to edit content and manage customer dialogues beyond the purchase phase.
Digital business offers great opportunities for commerce to become more customer-oriented and customizable. Products are always available, even if the company does not have employees working 24 hours a day. The customer should always be able to see if the order is on its way, to handle error reports, to download a copy of the last invoice, or to send a message to customer service.
Building web solutions from scratch is rarely economically sustainable. Therefore, we choose to work with pre-existing, licensed platforms. This provides a more stable and sustainable solution. With ongoing updates that keep the e-commerce systems tailored to the market and customer needs, a licensed platform gives you the opportunity to customize your solution to both today's and tomorrow's needs!
Read more about our platforms below.
PLATFORMS & TOOLS
Beevo is a very powerful and modern platform for demanding e-commerce situations, and it offers advanced web solutions. Beevo delivers functionality and administrative interfacing that makes it suitable for larger projects with B2B e-commerce, including complex integration into business systems.
SiteDirect suits both medium and larger e-commerce clientele and seeks to address the needs of experts. The platform is flexible and intuitive, providing great opportunities for you as an e-commerce entrepreneur to work actively on the development of your platform, both on your website and behind the scenes.
Drupal is a very popular and established CMS platform that fits smaller and larger websites where it would be desirable to convey information in an attractive and easy way. It can also be handled by several administrators.
Magento is a modular e-commerce system and one of the fastest growing platforms in the international market. Magento Community is a free version. Magento is also available for more demanding businesses through the licensed Magento Enterprise.